
Officer Training Archive
November 2024 – June 2025
Election Officer Training Documents
PWC Election Officer Training Manual
The Nov 2024 – June 2025 training manual is our Election Day guide for all election officers. Checklists and step-by-step instructions provide a comprehensive overview of all the steps to open, operate, and close the polling place to assist voters.
Manuals were handed out during the November training cycle. All new Election Officers will receive their copy at New Election Officer Training during the June training cycle. View an online PDF copy here.
2024 Presidential Election Training Materials
Sign up for your training class today. Available trainings are:
- New Election Officer
- New Chief Officer
- All Officer Training
- Leadership Certification Training
Not sure which training you need? Call our Staffing Department at 703-792-6485.
2024/2025 PWC Election Officer Training Manual
November 2024
November 2024 | New Election Officer
November 2024 | New Chief Officer
November 2024 | All Officer Training (Video Below)


Election Officer Video Training Library
[Archive] Nov 2023 – June 2024 Election Officer Training Documents
2023/2024 PWC Election Officer Training Manual
June 2024
June 2024 | New Election Officer
June 2024 | All Officer Training
June 2024 | Leadership Certification Training
March 2024
March 2024 Training Manual Addendum
March 2024 |New Officer Training Slides
March 2024 | All Officer Training Slides
March 2024 | Leadership Certification Training
November 2023
Leadership Certification Training Slides
[Archive] 2022/23 Election Officer Training Documents
Election Officer Training Slides:June 2023 Dual Primary
Chiefs and Equipment Specialists
To view a PDF copy of the 2022/2023 PWC Election Officer Training Manual click here.
Updates to the training manual can be found here.

Accessible document data
Training Materials
The information below is provided in HTML so it can be read, searched, resized, and used with assistive technology without requiring the PDF download.
Data in this document
| Item | Votes / count | Percent |
|---|---|---|
| November 5, | 2,024 | — |
| November | 5 | — |
| zoom meeting/conference call on October | 15 | — |
| : We will be setting tables and preparing the site for the election day on Monday June | 17 | — |
| have any questions, please email or call me at | 351 | — |
| Page | 106 | — |
| Page | 106 | — |
| Page | 105 | — |
| Page | 118 | — |
| October | 31 | — |
| November | 2 | — |
Read the full text transcript
New Chief Officer Training
November 5, 2024
November 2024 General Election
Welcome to Training
?
Thank you
for agreeing to become a Chief Officer. Thank you for your service.
?
The
Chief Officer
is responsible for the election
at your precinct
and management
of the
precinct
election team
.
2
Welcome and
Introduction
Introduction and Housekeeping
3
dZZ]([?t}?lP]v?
Early
Y
?
The Chief
sets the tone
and establishes the initial communication for the team.
?
The Chief is the
only
person on the team that
receives everyone's contact
information
. It is important to connect everyone on the team by email.
4
Z]([?t}?l
Initial Paperwork for Election Day
1.
Assignment Letter
?
Assignments are made by the Election Officer Coordinator.
?
Everyone
receives an assignment letter.
2.
Z]([?>????}?ZdD
?
dZ]?o???]??}??]v]?]o}uu?v]?]}v??]?ZK[?X
?
Send this
at least 1 month
prior to election day
.
5
Z]([?t}?l
Assignment Letter
?
Ensure you have the following positions assigned to your precinct:
?
Assistant Chief Officer (AO
?
Equipment Provisional Specialist (EPS
?
You will be assigned Election Officers (EO as needed for your
precinct.
?
These assignments are subject to change.
6
Z]([?t}?l
Example of Assignment Letter
7
Z]([?t}?lE
Assignment Letter
Assignment Letter
1.
Log into the portal.
2.
Top middle of the home page click on:
?
^o]l,?(}?Z}???_
8
Assignment Letter
Assignment Letter
9
Demonstration on how to navigate the portal.
Z]([?>????}?ZdD
?
Z]([?>????}?Z
WHOLE TEAM
is usually
via email.
?
Send this
no later than 1 month prior
to the election.
?
As Chief you should
share contact information
of your team
with the AO
as soon as possible.
?
Some Chiefs host
zoom or in person meetings and/or calls
prior to election day. This allows you to
P?P?}???u[?]o]??v???]v?X
10
Chief Letter
Manual
Page
9
What Should Your Chief Letter Say?
?
Welcome
everyone to the precinct team. Invite everyone to the walk through of the precinct location.
?
Talk about Work:
Arrival Time & Assignments.
?
Talk about Planning Ahead & Early Voting
: Encourage your team to plan for the needs of their pets and family.
Election Officers should vote early because they
cannot leave
the precinct on Election Day.
?
Talk about Food:
Potluck, shared dishes, order in, every person on their own.
?
Talk about Training:
Stress training and encourage attending the open house /workshop to practice.
11
Chief Letter
?u?o}(,/&[^>ddZ?}K((]??
Hello Election Team,
Welcome
to the election team for precinct number 999. The election is one month away on
November 5
th
.
We appreciate you serving
as Election Officers, elections do not happen without
people like you.
Election Day Schedule
:
Election Day is a long day: It starts at
5am to about 9pm
. You are
not
permitted to leave your precinct
until the election has ended and all end of night paperwork is
complete. So, please plan for the needs of your pets, family, and
VOTE
EARLY
.
12
Chief Letter
?u?o}(,/&[^>ddZ?}K((]??
(continued
The Assignments for Precinct 999 are as follows
:
?
Chief (CO
John Doe
?
Assistant Chief (AO
Jane Doe
?
Equipment Provisional Specialist (EPS
James Doe
?
Election Officers:
Jean Doe, Jack Doe, Johnny Doe, Jackie Doe
?
Election Officers will rotate
between greeter, check
-
in, marking station, ballot
?vv]vP??]??vUov]vP~???}vov?vZv]vP}??^/s}?_??]l??X
?
Equipment:
After the oath James and Jackie will assemble the Scanner and Touch
Writer. Jean and Johnny will assemble the Pollbooks.
13
Chief Letter
?u?o}(,/&[^>ddZ?}K((]??
(continued
Food on Election Day
:
Please
bring enough food to sustain you
from 5am to 9pm. If you would like to
bring food to share, please feel free. However, if you prefer to only take care of your food needs that
is perfectly fine. You may also order food to be delivered at your own expense.
Medications
:
Again, you cannot leave the precinct, so please
bring all medications
you are required
to take.
Additional Training
:
Please take advantage of
Open House Sessions
where you can practice most
elements of the election. i.e. setting up machines, end of night paperwork, and practicing checking
people in on the Pollbook.
14
Chief Letter
?u?o}(,/&[^>ddZ?}K((]??
(conclusion
Site Walk Through
:
We will conduct a walk through of the precinct on
September 30th at 6pm
. Please join us if you are available, so
that you can meet the team in person and get familiar with the precinct space and duties.
Team Meeting
: I will host a
zoom meeting/conference call on October 15
th
at 6pm
for the team. Please plan to attend so we may
prepare for election day and address any questions or concerns
Night Before Election Set Up
: We will be setting tables and preparing the site for the election day on Monday June 17
th
at 6pm. Please
join us, if you are available.
Thank you, again, I appreciate your service very much. Be on the look out for my email updates as we get closer to election d
ay.
If you
have any questions, please email or call me at 351
-
555
-
5555.
Sincerely,
Chief Officer John Doe
15
Chief Letter
CHECK OUT POLLING LOCATION
?
You are
required
to do a walk through
of the site
prior to the election.
?
Contact Sheet
will have your facility contact
information.
?
You will see your facility contact sheet on the portal.
16
Z]([?t}?l
Manual
Page
9
CHECK OUT POLLING LOCATION
(cont.
?
What to look for during the site walk through:
?
Signs
?
How many do you need.
?
Space
?
Is the room big enough.
?
Flow
?
How voters will flow through the precinct.
?
Tables and chairs
?
Do you have enough.
17
Z]([?t}?l
Manual
Page
9
CHECK OUT POLLING LOCATION
(cont.
?
What to look for during the site walk through:
(cont.
?
Outlets
?
Where are they and do they work.
?
Breakroom
?
Do they have one you can use.
?
Confirm your POC and who will let you into the building.
18
Z]([?t}?l
Manual
Page
9
CHECK OUT POLLING LOCATION
(cont.
?
Make this a
team building exercise
, if you desire.
?
Invite the team
members to meet you there and
get familiar with the space.
?
Get together and
discuss the election
on site, via
phone, or zoom.
19
Z]([?t}?l
Site Contact
Site
Contact Sheet
Example
20
Z]([?t}?l
/(7?67$/.75$,1,1*
?
The
Assignment Letter covers Training
details.
Be sure to read it
.
?
As a CO, AO
you are required to take training with the Director of Elections when scheduled.
?
As CO, AO, or EPS, you are required to take training for
EVERY
election.
(
All Officer Training (LCT once a year
between Sep and Jun
?
EOs will always be required to take training.
(
Either New Officer Training or All Officer Training.
?
You can suggest your EOs attend an
Open House Workshop for hands on practice.
?
Training will be in
-
person and/or online.
Note:
Some training types are only available in
-
person.
21
Z]([?t}?lE
Training
Supply Pickup
Pick up supplies at 13851 Telegraph Road, Suite E,
Woodbridge, VA.
Thursday
10/31
12pm
t
6pm
Friday
11/01
9am
t
7pm
Saturday
11/02
9am
t
1pm
Supply Distribution
?
The Chief will pick up supplies at our warehouse.
?
The warehouse is located at
13851 Telegraph Road, Woodbridge, VA.
?
The person who picks up supplies gets reimbursed for driving. It
will take at least 30 minutes.
23
Supplies
Supply Distribution
(cont.
?
You will get a review of the Chief Binder.
?
You will review the contents of the Chief bag.
?
You will sign for your ballots.
?
The provisional ballots
will be in your Chief Bag, the
regular ballots will be in the cage.
24
Supplies
Supply Distribution
(cont.
?
If needed, you can pick up stand
-
up marking stations,
please note there is limited supply.
?
You will be given any important last
-
minute information
and may ask questions of election office staff at the time
of pick up.
25
Supplies
26
CHIEF BAG
26
27
Front
Back
28
-
UP ON MONDAY NIGHT
BEFORE ELECTION DAY
?
There is
some preparation
that you can do on Monday night.
Invite all
?}??K[?
to meet at precinct to help with team building.
?
]????K[???]Pvi}(}?D}v?????vo?]}v?i}?X
?
Everyone may not be able to make it, it is not required.
Manual
Page
29
29
-
UP ON MONDAY NIGHT
BEFORE ELECTION DAY
(cont.
tZ?[?oo}?(}?D}v?E]PZ?^???M
?
Tables and chairs for staff and voters
t
preparing for Tuesday morning.
?
Indoor signs.
?
Printer and printer table.
?
Ballot box.
?
DO
NOT REMOVE
Scanner, TW, or Pollbooks from the cage until Tuesday
morning.
?
Bring
your Chief Bag
home with you, do not leave it at the precinct.
?
Lock cage.
Manual
Page
29
Special Assistants
What are Special Assistants (SA and do they help us.
?
A SA is the highest position an EO can attain.
?
The SA is the quick response section of headquarters.
?
They visit a set number of precincts on election day.
?
They are sent to assist precincts as needed.
?
They also ensure the precinct is following Election Office policy.
30
Other Personnel
Poll Watchers/Authorized Representatives
What are Poll Watchers and what are they allowed to do.
?
They are representatives of candidates who are allowed to be in the polling place.
?
Must have authorization letter from either of the two major political parties on the
ballot.
?
One per candidate is allowed in each polling place prior to 6:00 am.
?
Up to three per candidate is allowed after 6:00 am..
31
Other Personnel
Manual
Page 106
Poll Watchers/Authorized Representatives
(cont.
What are Poll Watchers and what are they allowed to do.
?
They are allowed to see and hear what happens. They shall never see any
personally identifying information (PII.
?
They may not hinder or delay a voter or election officer.
?
They are allowed to see the pollbooks.
?
Cannot violate anyone's privacy.
32
Other Personnel
Manual
Page 106
Members of the media
with credentials
are permitted inside.
They can film
background shots only
when inside the polling place
.
No live interviews or reporters remarks when inside the polling place
.
No filming
any person who asks not to be filmed
. This includes Election Officers.
Can only stay a reasonable and limited time between 6 am
?
7 pm.
Cannot violate anyone's privacy.
Media
Other Personnel
Manual
Page 105
ELECTION DAY: Before 6am
?
']?K?Z?}oo}((]??v?^tZvoo}???ZP?o?]}vo}?X_
?
Set up Scanner and Touch Writer.
?
Print 3 Zero Tapes from Scanner and 1 Zero Tape from Touch Writer.
?
Open polls on Scanner and Touch Writer.
34
Election Day >
Before 6AM
Manual
Page
40
ELECTION DAY: Before 6am
(cont.
?
Complete Pollbook Summary Report.
?
Open polls on Pollbook.
?
Post outside signs to include Outside Polls Voter SIGN.
?
>}P]v?}doo??}]v?}v]W}?]WZ}vvo]l^d,/^WZ/Ed/^ZzX_
?
Please note: No one can vote before 6am.
35
Election Day >
Before 6AM
Manual
Page
40
POLLBOOK SUMMARY REPORT
36
Before 6AM
The Pollbook Summary
Report is filled out before
the polls are open on the
Pollbook in the morning.
AND
Before polls are closed on
the pollbook in the
evening.
Drop Box
37
Before 6AM
This gray box in the cage has:
o]?}??Ud?PU^/s}?_
Stickers, EO vests, EO buttons,
and Ballot Marking pens.
?
Before voting starts empty the box.
?
During voting hours, the box will be
?Z^oo}??}?}?X_
?
After voting is over remove the
ballots, repack the box, and return it
to the cage.
Manual
Page
63
ELECTION DAY: 6am to 7pm
?
At 6:00 AM:
Announce the
POLLS ARE OPEN.
?
Your job is to
ensure an orderly election day
.
38
Election Day
What is
TallyPoint
used for?
?
Track
Hourly Vote Counts
.
?
Track and log
Provisional Voters.
?
Used to submit
Election Results
at the end of the night.
?
Tallypoint is loaded on
iPad and iPhone
?
Please note:
dZ??}P?u?^
d?v?o?_
v^
/v???]?tZ?/([?_
are also loaded on your iPads and iPhones and may be helpful to
your team on Election Day.
39
6AM
-
7PM >
TallyPoint
ELECTION DAY: 6am to 7pm
(cont.
Things to watch for:
?
Check in at Pollbook
: Making sure people are all the way checked in.
?
Hourly Update on Tallypoint
: Compare your pollbook to the scanner.
?
Provisional Voting and Same Day Registration
: Ensure envelopes are signed and fully
completed, enter data into Tallypoint before they cast their vote in the bag.
?
Unruly Voters
: The job is to move voters through the process smoothly, hence you are to
take control of anything unusual.
?
Ballots:
Make sure the provisional and regular ballots
do not get mixed up
.
40
6AM
-
7PM
ELECTION DAY: After Polls Close
?
??W???uWvv}?v^WK>>^t/>>>K^/E??D/E^X
?
???uWvv}?v^WK>>^Z>K^X_
?
If you have voters in line text Chief HQ the number.
?
After the announcement, have an Election Officer become the last person in line.
?
REMEMBER:
^E}}v]?oo}??}P?]vo]v(???}?o}??Z?}oo?X_
41
After Polls Close
Manual
Page 118
ELECTION DAY: After Polls Close
(cont.
End of Night Paperwork and Data Submission
?
Print 3 Tally Tapes and Gather Zero Tapes.
?
Complete Pollbook Summary Report.
?
Complete Tallypoint Election Results submission
(High Priority
.
?
Complete Yellow Return Sheet.
42
After Polls Close
ELECTION DAY: After Polls Close
(cont.
End of Night Paperwork and Data Submission
(cont.
?
Complete Statement of Results (2 copies.
?
Place paperwork in proper folders all day long to avoid confusion.
?
Prepare end of the night envelopes and have everyone sign.
43
After Polls Close
Statement of Results
44
Statement of
Results
?
Two copies
1.
Circuit Court Copy
2.
Director's
Copy
?
Should be the
last official document
filled out on Election Day.
?
>?[???]??Z(}?uX
SOR Part F
45
6AM
t
7PM >
SOR Part F
?
The Part F is used when the pollbook
checked in number differs from the
ballot number on the Scanner.
?
Use it to document any issues you
have on election day.
?
If there is nothing on the form draw
a line through the form and put it in
envelope 2.
ELECTION DAY: After Polls Close
(cont.
?
Data Drives:
Remove USB drive from the scanner and the Merlin and place in yellow pouch.
?
Seals:
Cut seals and place in yellow pouch and replace red seal on scanner.
?
Provisional Ballots:
Break seal on the green provisional ballot bag with
two people. Remove PB, record data and sign envelope 1A.
?
Drop Box:
Open grey Drop Box with key with two people. Remove envelopes, record data, and complete Chain of Custody form.
?
Drop Off Check List:
Review check list on the back of the Chief Binder to prepare for supply return.
46
After Polls Close
ELECTION DAY: After Polls Close
(cont.
?
Jobs:
??]PvK[??Z]?i}(}??l}?vX
?
Load Cage:
Break down precinct and load cage. Follow picture on
cage door to
reload
cage.
?
Envelopes:
Seal and load envelopes according to the drop off check list. Everyone
participates in end of the night envelopes.
?
Clean Up:
Leave precinct neater than you found it.
47
After Polls Close
48
END OF NIGHT ENVELOPES
Closing The Polls
COMPLETE THIS FORM BEFORE YOU LEAVE
THE PRECINCT.
It is on the back cover of the Chief
Binder.
Machine Open House/Workshop
50
Buckhall
VFD 7190 Yates Ford Rd, Manassas
October 31
st
3:00 pm
t
9:00 pm
November 2
nd
9:00 am
t
1: 00 pm
51
THANK YOU!
>?[?ul]?P??o?]}v
Source: original PWCOE document.
Accessible document data
Training Materials
The information below is provided in HTML so it can be read, searched, resized, and used with assistive technology without requiring the PDF download.
Data in this document
| Item | Votes / count | Percent |
|---|---|---|
| November 5, | 2,024 | — |
| November 5, | 2,024 | — |
| SAMPLE BALLOT CD | 7 | — |
| SAMPLE BALLOT CD | 10 | — |
| Page | 75 | — |
| Page | 75 | — |
| What is Unlawful in the Polling Place and the | 40 | — |
| Possessing a firearm within the | 40 | — |
| What is Allowed Outside the | 40 | — |
| Page | 105 | — |
| October | 31 | — |
| November | 2 | — |
Read the full text transcript
ALL OFFICER TRAINING
November 5, 2024
November 2024 Presidential Election
Introduction and Housekeeping
This training is for all PWC Election Officers. We will cover a lot
of information.
Some of it is directed to the Chiefs and Assistant Chiefs in the
room.
If there is something you are not clear on, your Chief will be
able to clear it up on Election Day.
General Information
3
About >
This Election
?
Election Day:
November 5, 2024
?
Type:
General Election
?
Work hours:
5:00 am
-
~ 8:30 pm
?
Voting Hours:
6:00 am
t
7:00 pm
?
Monday Setup:
Available
?
Officer in Charge:
Chief Officer
4
SAMPLE BALLOT CD 7
5
SAMPLE BALLOT CD 10
Supply Pickup
Chiefs only!
Pick up supplies at 13851 Telegraph Road, Suite E, Woodbridge, VA.
Thursday
10/31
12pm
t
6pm
Friday
11/01
9am
t
7pm
Saturday
11/02
9am
t
1pm
CHANGES
?
Hand scanners on
pollbook tablets needs
to remain plugged in.
?
No more Election
Officer buttons. We
have lanyards and
pins.
CHANGES
(
cont
?
The Provisional Ballot Envelope has changed
AGAIN.
?
Spoiled Ballots
-
We now TEAR the top left
corner of the ballot and put the spoiled
ballot and corner in envelope 4.
8
9
Tear corner
ELECTION OFFICER MANUAL
?
Everyone gets a manual at training.
?
The manual has been posted on
the Website.
?
www.pwcvotes.org/electionofficer
ELECTION OFFICER MANUAL
(
cont
?
You can pick up a manual from:
Our office in Manassas, our
warehouse in Woodbridge,
wherever we have in person
training, or any of the early voting
sites.
?
We will also put one in the Chief
Bag.
ELECTION OFFICER MANUAL
(
cont
?
For location of all Early
Voting Sites go to
www.pwcvotes.org/earlyvoting.
Tallypoint
Where To Keep Provisional Ballots
?
You will be given provisional ballots at Supply Pickup.
?
Regular ballots will be in the cage.
?
Take the regular ballots from the cage and place them at the check
-
in table by 6 am.
?
Place the provisional ballots at the Chief/Provisional table.
?
We will have legal size ballots. HAVE VOTER FOLD BALLOT IN HALF BEFORE
INSERTING INTO PROVISIONAL BALLOT ENVELOPE!!
15
Same Day Registration Provisional Ballot Envelope (SDR
Side
This side is used for Same Day
Registration.
If voter is not on the pollbook in your
precinct but lives in your precinct use
SDR.
Again
?
If the voter is not on your pollbook
but lives in your precinct USE SDR Side.
ONLY USE ONE SIDE OF THE ENVELOPE.
16
Provisional Ballot
t
Envelope All other provisional reasons
This side is used for any
reason that is not SDR.
Name change, address
change within precinct,
or vote by mail.
ONLY USE ONE SIDE OF
THE ENVELOPE.
Provisional Voter Notice
Have voter read provisional
notice, then ensure voter
takes notice as they exit
precinct
.
18
Questions
19
19
20
20
Check
-
in Process on EPB
?
Chief, please monitor the check
-
in process.
?
Do not give voter ballot until you see the voters name in RED on the
search screen.
?
If pollbooks are not connected, only use one tablet until they are
connected.
PROCESS TO CHECK IN A VOTER
Check
-
In
1.
Ask voter for identification and verify it is an acceptable type of identification.
If
voter does not have acceptable identification, they can complete the ID Confirmation
Statement instead.
2.
Look up voter on the pollbook
using manual entry or the hand scanner (for VA driver
license or voter registration card.
3.
Select the correct voter on the pollbook.
4.
Ask the voter to confirm full legal name and current residence.
(Voter can state it
was already given with the identification instead of stating out loud.
Manual
Page 75
PROCESS TO CHECK IN A VOTER (cont.
Check
-
In
5. Verify the information on the pollbook is correct.
If address does not match
the pollbook or the voter is flagged, send them to the Chief/provisional station.
6. State aloud the
name
of the voter only.
Do not state the address aloud.
?Xo]l?Z^Zl/vs}??_???}v]v?Z?}oo}}lX
?Xo]l?Z^}v?]v?_???}vX
?Xo]l^K<_???}vX
10. Give the voter a ballot in a privacy folder.
Manual
Page 75
24
PROCESS TO CHECK IN A VOTER (cont.
Voter Check In >
Process
Year of Birth in
RED
26
Questions
DE
-
ESCALATION
27
The Polling Place
?
Remain Calm.
?
Listen to voter.
?
Explain the issue.
?
Send voter to the Chief.
?
Call Chief HQ.
DE
-
ESCALATION
USING
THE
CLARA
CALM/CENTER
Stay
calm
and
try
to
put
aside
any
impatience
or
frustration. Don't let
your
feelings
toward
the
disruptor
or
their
beliefs
enter
the
interaction.
LISTEN
Use
active
listening: Avoid
interrupting,
demonstrate
concern,
and
try
to
understand
what
the speaker is saying. Ask questions, using kind
language
and a
patient, curious tone. Your affect and
body language
should express caring interest in their perspective
-
not impatience or
skepticism.
Ask as many questions
as possible.
AFFIRM
Once the speaker is done, repeat what you
understand to be their
points
in
an
affirming
way,
to
demonstrate
you
have
heard
them.
Ask
more questions to clarify.
Invite clarification and
validate their
experience
without suggesting
that any incorrect factual premises are accurate.
RESPOND
Try to brainstorm positive
actions that might address
their concerns
(for example, filing a formal complaint.
If addressing their concerns isn't possible
because of legal or
practical
restrictions,
emphasize the reasons for the restrictions,
including
the impact
on voters and the community if the restrictions
aren't
honored.
ADD
If
appropriate, point out further resources for
them
to
check
out
later.
If
necessary, ask them to change their behavior using positive,
nonjudgmental
language.
OTHER
HELPFUL
TECHNIQUES
SLOW
DOWN
The primary
goal of de
-
escalation is to stabilize,
slow, and
reduce
the
intensity
of the
situation,
not
to
achieve quick
resolution.
MOVE
THE
DISRUPTOR
Moving away from crowds can help prevent voter
intimidation and
reduce conversational
temperature.
APPEAR
KIND
AND
RESPECTFUL
Keep
a
low
decibel,
even,
kind,
and
respectful
tone.
Never escalate tone or body
language.
ASK
QUESTIONS
Keep
the
focus
on
simple,
open
-
ended
questions
for
as long as possible to slow the interaction.
DON'T
DEBATE
You
may
disagree,
but
don't
get
into
a
dispute.
Instead, listen and ask questions.
EMPHASIZE
SHARED
VALUES
Remind the
disruptor that your responsibility is to
ensure that all eligible voters can vote
-
and that is
the goal of the rules and procedures.
RESPECT
YOUR
LIMITS
De
-
escalation is hard. If the interaction is too
challenging
and
you
feel
you
cannot
be
calm
or
effective, call in help.
What is Unlawful in the Polling Place and the 40
-
foot Prohibited Area
?
Possessing a firearm within the 40
-
foot area or
within the polling place. Law enforcement officer
in or out of uniform allowed.
?
Loitering or congregating.
?
Hindering voters or election officers.
Unlawful in the Polling Place
?
Authorized Representatives cannot assist voters.
?
Campaigning or showing any sample ballot or other
campaign material.
?
Attempting to influence any person casting a ballot.
?
Looking at the marked ballot of any voter.
?
Only Voters can wear campaign apparel.
What is Allowed Outside the 40
-
foot Prohibited
Area
?
Campaigning that does not hinder voters.
?
Media may do interviews and broadcast
remarks. May not conduct interviews inside
the polling place.
Members of the media
with credentials
are permitted inside.
They can film
background shots only
when inside the polling place
.
No live interviews or reporters remarks when inside the polling place
.
No filming
any person who asks not to be filmed
. This includes Election Officers.
Can only stay a reasonable and limited time between 6 am
?
7 pm.
Cannot violate anyone's privacy.
Media
Other Personnel
Manual
Page 105
MEDIA
?
There was an issue with a person filming at one of the precincts.
?
The CO did a great job with the situation. The person was removed from
the precinct according to the law.
?
Election Officers also have the right not to be filmed.
What is Allowed in the Voting Booth
?
Sample ballots.
?
Campaign materials.
?
Voters are allowed to do research on their
cell phones while in the voting booth.
?
Voters can take pictures of themselves or
their own ballot.
36
Selfie Picture
37
Statement of Results
The SOR for this
Election!
39
END OF NIGHT ENVELOPES
Closing The Polls
COMPLETE THIS FORM BEFORE YOU LEAVE
THE PRECINCT.
It is on the very back of the Chief Binder.
Machine Open House/Workshop
41
Buckhall
VFD 7190 Yates Ford Rd, Manassas
October 15th
2:00 pm
t
6:00 pm
October 18th
9:00 am
t
3:00 pm
October 31
st
3:00 pm
t
9:00 pm
November 2
nd
9:00 am
t
1: 00 pm
42
Questions
Final Notes
Conclusion
?
Thank you again for becoming an Election Officer!
?
Election Officer website: https://www.pwcvotes.org/electionofficer
?
If you have not heard from your Chief yet, send an email to
electionofficer@pwcgov.org or call Dena (staffing coordinator at 703.792.6485.
(??/??ZK?ZU??^/?]oo_
^/
do solemnly swear (or affirm
that I will perform the duties for
this election
according to law and
the best of my ability,
and that
I will studiously endeavor
to prevent
fraud, deceit, and abuse
in
}v??]vP?Z]?o?]}vX_
44
Officer Oath
Have a great election!
Source: original PWCOE document.
Accessible document data
Training Materials
The information below is provided in HTML so it can be read, searched, resized, and used with assistive technology without requiring the PDF download.
Data in this document
| Item | Votes / count | Percent |
|---|---|---|
| November 5, | 2,024 | — |
| November 5, | 2,024 | — |
| Address Provided: | 12,909 | — |
| Address on Pollbook: | 13,880 | — |
| Chief HQ at | 703 | — |
| October | 31 | — |
| November | 2 | — |
| pp 32, | 44 | — |
| pp | 51 | — |
| pp | 120 | — |
| pp | 121 | — |
| pp | 123 | — |
| pp | 124 | — |
Read the full text transcript
Leadership Certification Training
November 5, 2024
November 2024 Presidential Election
Class outline
2
?
Introduction and other interesting facts.
?
Set up the Pollbooks. (Hands on
?
More interesting facts.
?
Scenarios (Hands on
?
Closing the Precinct. (Hands on
?
Opening and closing the equipment. (Hands on
INTRODUCTIONS
?
Welcome to LCT.
?
You will be working independently today.
3
General Information
?
Election Day:
November 5, 2024
?
Type:
Presidential Election
?
Work hours:
5:00 am
-
~ 8:30 pm
?
Voting Hours:
6:00 am
t
7:00 pm
?
Monday Setup:
Available
?
Officer in Charge:
Chief Officer
4
About >
This Election
REMINDERS
?
Vote Early.
?
}v[?
display passwords or codes.
?
Check
-
in clerk will send all voters with issues to the Chief.
?
A standard voter is one where the name comes up and you check them in.
?
Anything else is an issue.
?
}v[?
put the Ballot Box on top of the cage.
5
6
REMINDERS
Call Chief Headquarters!!
We will help you!!
7
CHANGES
?
Hand scanners on pollbook tablets needs to remain
plugged in.
?
No more Election Officer buttons. We have lanyards
and pins.
?
Spoiled Ballots
-
We now TEAR the top left corner of
the ballot and put the spoiled ballot and corner in
envelope 4.
?
The Provisional Ballot Envelope has changed AGAIN.
8
9
Tear corner
?
Check reason on Provisional notice and have
voter read the notice.
?
Give voter a Provisional Ballot Envelope and
ballot.
?
Send voter to private area to complete
envelope, ballot, and then seal ballot in
envelope.
Provisional Ballot Process (Voter
?
Take sealed envelope from voter.
?
Check and sign envelope.
?
Complete Tally point log.
Provisional Ballot Process (EO
?
Have voter put envelope into
Provisional Ballot Bag.
?
Give voter the voter notice
and the I voted sticker.
Provisional Ballot Process
13
14
PROVISIONAL BALLOT ENVELOPE CHANGE
14
15
Other reasons
Same Day Reg
POLLBOOK SETUP
16
?
Everyone go to your equipment table.
?
Turn to page 56 in your manual.
?
Complete Merlin and Pollbook setup.
POLLBOOK SETUP
(cont.
17
?
Login and open polls on Pollbook.
?
When you are ready to check voters in return to
your seat with one tablet and one hand scanner.
?
PROVISIONAL BALLOT BAG!!
?
Voter is not listed in the Pollbook in your precinct.
?
Voter has moved into your precinct (check
Moving Conditions
?
Use Street File Lookup on Pollbook.
?
ID rules are the same for all voters.
18
SAME DAY REGISTRATION (SDR
Military Voters
who are not on your pollbook and live
inside the precinct boundary have two options. Call the
Main Office if you have any questions.
1.
They can vote provisionally in the precinct using SDR.
2. They can come to the Office of Elections in Manassas
and vote on the machine.
Military Voters not on Pollbook
iPAD
Action
20
To translate for a voter.
d}???Z/v???]?^tZ?/([?X_
To use Tallypoint
Wake up the iPad
USING TALLYPOINT
You will use Tallypoint to:
Enter the hourly vote count,
To record provisional ballots on the Provisional Ballot Log,
And to send your precinct results to Chief HQ.
21
Voter States and Tags
22
?
Green
t
Check voter in.
?
Yellow, Red, and Orange
t
Send to Chief
?
Jr., Sr. Check year of birth.
?
PID
t
1
st
time Federal Voter. Only
during federal elections, cannot use the
ID Confirmation Statement.
?
F Federal Only
Call Chief HQ
SCENARIOS
23
?
During this section, I will give you different scenarios.
?
You will look voters up on the Pollbook.
?
You will use the street lookup feature of the pollbooks.
?
If they are not ready to check in, you will conduct research
and complete paperwork.
?
You will also make Tallypoint entries.
Scenario #1
?
Name: Elliott Estela
?
Address Provided: Voter lives at
12048 Hooker Ln, Nokesville
?
Check in and Vote
?
Take note of the two check boxes
on confirmation screen.
Scenario Practice
Regular Check
-
in
Conclusion
24
Tallypoint Action
25
7 am: Update Turnout!
Scenario #2
?
Name: Kobe Bryant
(Blind Voter
?
Address:
11777 Gallop Ln, Bristow
?
Voter requests assistance from
Election Officer
?
Voter completes Request for
Assistance form, place in
Envelope #8.
Scenario Practice
Special Situation
Conclusion
2
6
2
7
Voter to complete
Assistant to complete
Party interpreter to complete so
they can observe
.
Scenario #2
?
Name: Kobe Bryant
(Blind Voter
?
Address:
11777 Gallop Ln, Bristow
?
Voter requests assistance from
Election Officer
?
Voter completes Request for
Assistance form, place in Envelope #8.
?
Proceed with check in.
?
Give voter, or assistant, ballot and
voter votes on machine.
Scenario Practice
Special Situation
Conclusion
2
8
Scenario #3
?
Name: Jarred Watson II
?
Address Provided: 12909
Fleetwood Dr, Nokesville
?
Voter Completes Affirmation of
Eligibility.
?
Proceed with check in
(will require CO/AO override
t
adm0101a
?
Zl^((]?]?_}?}v
confirmation screen.
?
Give voter ballot, votes on
machine.
Scenario Practice
?
Inactive Voter/Address
Confirmation
Conclusion
2
9
Scenario #4
?
Name: Quintanilla Selena
?
Address Provided: 13615 Carriage
Ford Rd, Nokesville
?
Voter has already voted in person
?
Provisional Voter
, give voter
Provisional Notice.
?
Take Provisional Envelope from
Instructor.
?
Make entry on Tallypoint
Provisional Log (Reason other.
Scenario Practice
Provisional Voter
Conclusion
3
Scenario #5
?
Name: Bruce Michael Wadsworth
?
Address provided:
13009
Hazelwood Dr, Nokesville
?
Address on Pollbook: 14111 Cove
Landing Dr Apt 301, Woodbridge
?
Use Street Lookup on the Pollbook to find
?}??[?v???]v?~E????]??]?Z]v
precinct
?
Complete Voter Registration Application on
Provisional Envelope, Provisional Voter
Notice, & Pre
-
printed Provisional Ballot
?
Make entry on Provisional Ballot Log
(reason SDR
Scenario Practice
Same Day Registration (SDR &
Inactive Voter
Conclusion
3
1
Wrong
Precinct
Inactive
Voter
?
Tallypoint Action
32
8 am: Update Turnout!
Scenario #6
?
Soto Julianne
?
Voter lives at 11850 Meadow
Green Ct, Nokesville
?
Has
Absentee Ballot to exchange
?
Spoil absentee ballot, place in
envelope #4
?
Check voter in (Pollbook will require
CO/AO override
adm0101a
?
Give voter a ballot, voter proceeds to
vote on machine
Scenario Practice
Regular Check in with AB Issued Status
Conclusion
3
3
Scenario #7
?
Name:
Jerhonda
John Reed
?
Address Provided:
14290
Northbrook Ln,
Gainsville
?
Send voter to the correct precinct
Scenario Practice
Wrong Precinct
Conclusion
3
4
Scenario #8
?
Name: Charles Lincoln
?
Address Provided: 11777 Gallop
Ln, Bristow
?
Voter appears in Pollbook but
does not have ID
?
Complete ID Confirmation
Statement (place in Envelope 8
?
Check in & vote on machine
Scenario Practice
Regular Check in (No ID
Conclusion
3
5
ID Confirmation Statement
3
6
Scenario #9
?
Name: Herschel Dougherty
?
Address on Pollbook: 13880
Jordan Meadows Ln
, Nokesville.
?
Voter appears in Pollbook but says
they have moved out of state.
?
If this happens call
Chief HQ at 703
-
792
-
8397
Scenario Practice
Special Situation (Voter moved
Conclusion
3
7
Tallypoint Action
38
7 pm: Update Turnout!
CLOSING
?
Complete your pollbook summary report
?
Tally Tape (Give tally tape
?
Enter results on
TallyPoint
?
Complete Statement of Results with tapes.
?
Complete the Yellow Printed Return sheet with tapes.
39
40
DE
-
ESCALATION TECHNIQUES
CLARA
C
alm
Stay calm, try to put personal feelings aside.
L
isten
Avoid interrupting, be concerned, and try to understand the speaker.
41
DE
-
ESCALATION TECHNIQUES
(cont.
A
ffirm
Repeat what you understand to be the issue to show you have heard
them. Ask more questions to clarify.
R
espond
Try to brainstorm positions actions that might address their concerns. If
that is not possible emphasize the reasons for any restrictions.
A
dd
If appropriate, point out further resources for the voter to check out
later.
42
Machine Open House/Workshop
43
Buckhall
VFD 7190 Yates Ford Rd, Manassas
October 15th
2:00 pm
t
6:00 pm
October 18th
9:00 am
t
3:00 pm
October 31
st
3:00 pm
t
9:00 pm
November 2
nd
9:00 am
t
1: 00 pm
END OF NIGHT ENVELOPES
44
45
END OF NIGHT ENVELOPES
Closing The Polls
VOTING MACHINES
46
?
Set up the Scanner and the TW tables
-
pp 32, 44
?
Open Polls on Scanner
-
pp 51
?
Close Polls on Scanner
-
pp 120
?
Break down the Scanner
-
pp 121
?
Breakdown
the TW tables
-
pp 123
?
Closing Pollbooks
-
pp 124
Once you have opened
the polls on the Scanner
let us know.
We will get the following from you
:
?
From the Scanner:
Power on tape,
open polls tape, zero tape, and tally
tape
?
From the TW:
Nothing
?
From the Pollbooks:
Nothing
ENJOY THE ELECTION!!!
-
Source: original PWCOE document.
Accessible document data
Training Materials
The information below is provided in HTML so it can be read, searched, resized, and used with assistive technology without requiring the PDF download.
Data in this document
| Item | Votes / count | Percent |
|---|---|---|
| November 7, | 2,023 | — |
| Main Office Line: | 703 | — |
| Chief HQ: | 703 | — |
| Main Office Line: | 703 | — |
| November 7, | 2,023 | — |
| 13851 Telegraph Road, Suite E, Woodbridge, VA | 22,192 | — |
| Place three on | 6 | — |
| Each polling place must establish a | 40 | — |
| Page | 85 | — |
| Page | 101 | — |
| Page | 97 | — |
| Page | 70 | — |
| Page | 74 | — |
| Page | 7 | — |
| Page | 79 | — |
| Page | 84 | — |
| Page | 118 | — |
| Page | 120 | — |
| Page | 124 | — |
| Page | 128 | — |
Read the full text transcript
Election Officers Training
November 7, 2023
1
General Election
INTRODUCTIONS
?
Welcome to EO Training.
?
Today we will be talking about Election Officer duties and the November General
Election.
2
Introductions
SUPPORT
Support
BEFORE ELECTION DAY
Main Office Line: 703
-
792
-
6470
Officers with questions
before
Election Day should contact the Election Officer Team.
Officer Email:
electionofficer@pwcgov.org
Officers can email questions and concerns to the officer email address. For immediate concerns, please call.
ONLINE ACCESS
Website:
www.pwcvotes.org
/
electionofficer
Officers can view training materials and videos, link
to
the officer portal, and more.
SUPPORT (cont.
Support
ON ELECTION DAY
Chief HQ: 703
-
792
-
8397
Leadership Team Only
Chiefs
with questions
on
Election
Day should contact Chief HQ for policy and procedure
clarifications, technical support, emergencies, or facility access issues.
Reminder
DO
NOT share this number with the public
!
Main Office Line: 703
-
792
-
6470
Officers
with questions about voter registration should contact the Main Office for a
voter lookup
.
Manual
Page
10
5
?
The EES is now the Equipment & Provisional Specialist (EPS.
?
The Provisional Ballot Envelope has changed.
?
Drop Box ballots will be returned in an envelope.
?
iPads and iPhones will contain:
?
TallyPoint
for reporting results and completing the Provisional Ballot Log. You will have a paper
Provisional Log
AS A BACKUP ONLY
.
?
Translate
?
Interactive What
-
Ifs
CHANGES
Changes
6
Review the manual that was mailed to you, unless you are
attending the Leadership Certification Training.
Attire:
?
Tee Shirt or Vest.
?
If you work curbside voting, you are
required
to wear the
vest. There will be three vests in the cage.
?
}v[?u]??Z?}?v?????]?Z?Zov}v?]vPX
There is a New Manual
Changes
Reminders
7
Reminders
?
Vote Early.
?
At 5 AM, get the Scanner(s and Pollbook up and running FIRST.
?
Pollbook Officers will send all voters with issues to the Chief.
Reminders (cont.
8
Reminders
?
A standard voter is one where the name comes up and you check them
in.
?
Anything else is an issue.
?
Call Chief HQ for help if needed.
?
The Chief HQ number is not to be given to the public.
Only Chiefs should call
HQ.
Basics
9
Basics
?
Election Officers are non
-
partisan on Election Day.
?
Minimize use of mobile devices.
?
Bring any necessary items for the day.
General Information
10
Basics
?
Election Day:
November 7, 2023
?
Type:
General
?
Work hours:
5:00 am
-
~ 8:30 pm
?
Voting Hours:
6:00 am
t
7:00 pm
?
Monday Setup:
Yes
?
Officer in Charge:
Chief Officer
Who is allowed at the polling place?
11
Basics
?
Election Officers
t
of course
?
Voters
-
Obviously
?
Poll Watchers
t
D???Z??]Pv??Z}?]??]}v(?}u????Xv[?]?????Z??}??]v?]?Z
40
-
foot area.
?
Media
t
v[?]u???}????]??UEEKd]v???]??}?o]v?]?Z??
-
foot area.
?
Office Staff, Electoral Board Members, and Special Assistants
.
?
Others
t
DOJ, International Observers, and others.
We will tell you!
Manual
Page
104
What is not allowed at the polling place?
12
Basics
?
Voter Intimidation
?
If
you
observe
voter
intimidation,
notify
your
Chief.
?
If
you
observe
a
crime
or
fear
for
?}u}v[?
safety,
call
91
1.
?
Firearms
are
not
permitted
at
or
near
polling
locations
in
Virginia.
?
Prohibited
on
school
buildings
and
grounds.
?
Carrying/brandishing
firearms
that
might
cause
reasonable
fear
to
those arriving
to
vote.
?
Law Enforcement Officers are permitted to carry firearms in polling place.
The ballot is legal size
(8.5 x 14
and double sided.
13
tZ?[?}v?Zoo}?
Basics
131 total
Ballot Styles
Virginia:
State Senate
House of Delegates
PWC:
Clerk of Court
Sheriff
Commonwealth Attorney
BOCS
School Board
Soil and Water Directors
Town Specials:
Haymarket Town Council
Quantico Town Council
14
Election Day
?
$200
Election Officer
?
$225
Assistant Chief
?
$275
Chief
+ $25 Extra for picking up supplies (1 person selected by CO
+ $25 Extra for dropping off supplies (2 people selected by CO
Officer Pay
Basics
Supply Pickup
-
Chief
Basics
?
Pick Up:
?
Thu. 11/2
12 pm
t
7 pm
?
Fri. 11/3
9 am
t
7 pm
?
Sat. 11/4
9 am
t
12 pm
?
Location:
13851 Telegraph Road, Suite E, Woodbridge, VA 22192
?
Operations Center Phone:
703
-
792
-
8397
?
Chief or Assistant Chief
?
Bring ID with you.
16
QUESTIONS
The Polling Place
17
18
?
Helps the Chief lead the Team.
?
The Chief will assign duties to team members.
?
There is plenty to accomplish in the first hour to
open on time.
Be On Time
The Polling Place
Equipment Set Up
The Polling Place
?
Monday set up is allowed.
?
Most polling places will have three pollbooks, some will have four.
?
Most Polling places will have one Scanner, some will have two.
?
Call Chief Headquarters
before
opening the second scanner.
Example of Polling Place Layout
20
The Polling Place
Opening the Polls
21
22
?
THIS IS A PRIORITY!!
?
The designated person (EPS will set
-
up and
open polls on the Pollbook.
?
All polling places distribute ballots at the
check
-
in station.
?
Pollbooks must be ready to check
-
in voters
before 6:00 am
.
Pollbooks
Check
-
In Station
Opening
23
?
All polling places will have 1 Scanner (THIS IS THE
OTHER PRIORITY and 1 Touch Writer.
?
Some will have 2 Scanners.
?
The Scanner must be ready to scan ballots
before
6:00 am.
?
The designated person will setup the Scanner.
Voting Machines
Opening
Scanner
Touch Writer
24
?
Place Drop Box next to check
-
in station.
?
Ensure Drop Box is locked.
?
Drop Box voters do not have to wait in line.
Mail Ballot Drop Box
Opening
Manual
Page
63
25
?
Polling places are issued 12 tabletop marking
stations.
?
Stand
-
up voting booths are available at
supply pick up.
?
Make sure aisles are wide and free of debris
Place three on 6
-
foot table
Voting Booths
Opening
Ensure all this
is done before
6:00 am.
Before Polls Open
Opening
?
Polls open on Pollbook and Scanner. (
This is the priority at 5 am
?
The Pollbook Summary Report
?
The zero tapes from the Scanner and Touch Writer are taped to the wall.
?
Ballots are ready to pass to voters at the Check
-
in station.
?
The Oath.
?
The Pink Comp Sheet.
?
Mail Ballot Drop Box in place.
Manual
Page
41
40
-
foot Prohibited Area
27
Opening
?
Each polling place must establish a 40
-
foot boundary outside the polling place
entrance.
?
This is defined as the exterior entrance of the building, not the voting room if it is
inside a building.
?
Certain activity is prohibited inside that line including:
?
Electioneering
?
Media interviews
Manual
Page
64
Handled by Leadership Team
28
Questions
Frequently Used Election Forms
These forms will be handled by the Leadership Team.
29
30
This form is required if a voter needs help
completing their ballot.
Envelope #8
Request for Assistance Form
Election Forms
Manual
Page 85
?
This form will be completed if the voter is
o]???^]v?]?_}??^???
}v(]?u?]}vX_
?
Form will also be completed if a voters right
to vote is challenged.
Envelope #8
Affirmation of Eligibility
Election Forms
32
?
Used to register voters and to update voter
information.
?
Note: We no longer use the green VRA form.
Envelope #8
Voter Registration Application (VRA
Election Forms
33
If voter does not a valid ID offer
this form. Once completed this
form becomes a valid form of
ID.
Envelope #8
ID Confirmation
Election Forms
Provisional Ballot Changes
34
All Provisional Ballots and Same Day Registration will be handled by the Leadership Team
Provisional Envelope
35
Provisional
36
The New Provisional Bag
37
The Provisional Ballot Bag has Changed
Provisional
Provisional Ballots and
Same Day Registration (SDR
Basic Information
on Same Day Registration
39
Provisional >
SDR
?
Same Day Registration (SDR is a process where a Voter can register to vote and
vote provisionally on Election Day. It will only be handled by the Leadership Team
in a precinct.
?
SDR voters MUST cast a Provisional Ballot, they are not checked in on the Pollbooks
and CANNOT vote on the Scanner.
Manual
Page 101
?
When does a voter become a provisional
voter?
?
All provisional paperwork is green
?
Give voter a Provisional Voter Notice with
reason checked.
?
Flip page for Spanish
Provisional Voters
Provisional >
Paperwork
?
Write Precinct # on Envelope.
?
Give voter a Provisional Ballot Envelope to complete and sign.
?
Ensure voter completes required fields on envelope.
?
Voter inserts Ballot into Envelope.
?
Voter seals envelope and gives to EO.
?
Remember SDR and Non
-
SDR side
?
Ensure envelope is correct.
?
Be sure to sign envelope.
Provisional Voters
Provisional >
Paperwork
?
Complete Provisional Ballot Log on
Tallypoint
.
?
Give voter provisional notice and sticker.
Provisional Voters (cont.
Provisional >
TallyPoint
43
43
Manual
Page 97
Same Day Registration
Provisional > SDR
?
Second year for Same Day Registration (SDR.
?
Voter is not listed in the pollbook in your precinct.
?
Voter has moved into your precinct (Moving Conditions.
?
Use Street File Lookup on pollbook.
?
ID rules are the same for all voters.
45
Questions
Officers
46
47
Chief Officer (Chief
Responsible for the overall management of and all materials and equipment (ballots, electronic devices, etc.provided
to the precinct. The Chief contacts Chief HQ when a procedure is uncertain and for clarification on Virginia law and
procedures, then makes the final determination.
The Chief is the
primary contact for the
media, authorized observers,
and electioneers.
Assistant Chief
Responsible for assisting the Chief in all tasks and overseeing other Officers.
Election Officers (Officers
A
ssist voters with the check
-
in process and casting their ballot.
Officer Positions
Officers
Manual
Page
14
This is your job assignment.
48
Equipment and Provisional Specialist (EPS
At least one officer at each precinct is designated as the Equipment and Provisional
Specialist.
Language Officer
Officers who speak a foreign language fluently should contact the Office of Elections to
inquire about bonus pay to
fill this role
. These officers are placed in locations with identified
language translation needs. We currently need Spanish speakers only.
Officer Positions (cont.
Officers
49
OFFICER ROLES
The Chief assigns officers to roles to perform the core functions of the polling place. Chiefs will generally rotate officers
through several roles during the day depending on their skills and comfort level.
Pollbook Officers
-
These Officers check voters in on the pollbooks, issue ballots to qualified voters, and provide basic
instructions on how to mark a ballot. They ensure voters are qualified by checking identification and verifying
information on the pollbook.
Voting Booth Officers
-
These Officers are responsible for traffic flow once voters have their ballots. They direct voters
to available marking stations, answer basic questions on how to mark a ballot, rescue runaway pens, and ensure the
voting booths are free of campaign literature and other things voters may leave behind.
This role requires long periods
of standing
.
Officer Roles
Officers
Manual
Page
15
These are the jobs you will do on Election
D
ay.
50
Scanner Officers
-
These Officers provide basic instructions to voters preparing to feed their ballot into the
^vv?U??]???}???](?Zoo}?]??i?Uv????Z?vv?]?v}??u???]?ZUv]???]??^/
s}?_??]l??X
Provisional Officers
-
The provisional officer is generally the Chief, Assistant, or Equipment and Provisional
Specialist. They assist voters with the provisional ballots and Same
-
Day Registrations.
Greeters
-
Officers and Pages (high school students can serve as Greeters, the first point of contact for
voters. They
r
emind voters to have IDs ready, manage the line, and direct voters who might be in the wrong
?}oo]vP?o?}?ZZ](X~WP?v}vo???(}?u?Z???l?vZv}??^/s}?_??]l??X
Pages
cannot handle ballots or election equipment
.
Officer Roles (cont.
Officers
51
Greeter
Directing traffic into the room where voting takes place.
51
52
?
Greet voters as they arrive at the polls.
?
Remind voters to have ID ready.
?
v????}????Z}??]vP]vPu]ooo}???}?Z?}?}?}v[??]?]vZl
-
in
line.
?
Direct voters to the check
-
in station.
?
Assist voters as requested.
?
If alerted to anything unusual outside, tell the Chief.
Greeter Duties
Officers >
Officer Duties
Manual
Page 70
53
Pollbook Officer
Handing voter a ballot.
53
54
?
Check voters in on the Pollbook.
?
Distribute ballots to voters.
?
Refer special issues to the Chief.
Pollbook Officer Duties
Officers >
Officer Duties
Manual
Page 74
PROCESS TO CHECK IN A VOTER
Check
-
In
1.
Ask voter for identification and verify it is an acceptable type of identification
.
If voter does not have acceptable identification
,
they can complete the ID Confirmation Statement instead.
2.
Look up voter on the pollbook
using manual entry or the hand scanner (for licenses or voter registration cards.
3.
Select the correct voter on the pollbook.
4.
Ask the voter for full legal name and current residence.
(Voter can confirm it matches the identification instead of stating out
loud.
5.
Verify the information on the pollbook is correct.
If address does not match the pollbook or the voter is flagged, send them to the
Chief/provisional station.
6.
State aloud the
name
of the voter only.
Do not state the address aloud.
7.
&OLFNWKH?&KHFN,Q9RWHU?EXWWRQLQWKHSROOERRN
8.
&OLFNWKH?&RQWLQXH?EXWWRQ
9.
Give the voter a ballot in a privacy folder.
Manual
Page 7
5
56
PROCESS TO CHECK IN A VOTER (cont.
Voter Check In >
Process
57
PROCESS TO CHECK IN A VOTER (cont.
Voter Check In >
Process
58
PROCESS TO CHECK IN A VOTER (cont.
Voter Check In >
Process
59
PROCESS TO CHECK IN A VOTER (cont.
Voter Check In >
Process
60
PROCESS TO CHECK IN A VOTER (cont.
Voter Check In >
Process
61
PROCESS TO CHECK IN A VOTER (cont.
Voter Check In >
Process
62
PROCESS TO CHECK IN A VOTER (cont.
Voter Check In >
Process
63
PROCESS TO CHECK IN A VOTER (cont.
Voter Check In >
Process
64
PROCESS TO CHECK IN A VOTER (cont.
Voter Check In >
Process
65
Questions
66
?
Voters receive ballots at the check
-
in table.
?
1 ballot style at most per polling places.
?
3 splits will have 2 ballot styles.
?
304 Quantico
?
409 Tyler
?
604 Gar
-
field
?
Give voter correct ballot in privacy folder.
Ballot Distribution
Voter Check In
Ensure voters
receive the
correct ballot
style!
67
?
Note 1:
Only 2 IDs are required to have a photo:
?
an employer issued ID and
?
a school ID issued by a school outside Virginia.
?
Note 2:
Never turn a voter away for lack of valid
ID
, always offer the option to sign the ID
Confirmation Statement.
Voter ID
Voter Check In
?
Voter does not have acceptable ID and will not sign ID
Statement.
?
Send voter to Chief. Voter must vote a provisional ballot.
?
Name does not have to match exactly.
?
Similar name: Terry (Terrence = OK
?
Initials: TJ (Tim Jack = OK
?
Maiden Name = OK
?
Address on ID does not have to match Pollbooks.
?
Voter will state current address when the address written on the ID does
not match Pollbooks. They must be able to tell you the address that is on
the pollbook.
?
We accept various spelling of names.
?
Voter should complete a Voter Registration
Application (VRA when the name on the ID
does not match the pollbook.
?
Have voter VRA when Pollbook address does
not match ID address.
68
Notes on Acceptable ID
Voter Check In
TIPS
69
The things to look for are:
1.
/v?Z(?}v??}??]PZ?](]????U^&Z>>/D/d^
WW>zU_E
2.
&?}v?}??}uu]oZ?v?u?^?_?v?
^Z???]?]}v?U_E
3.
Kv?Zl?v?^Z???]?]}v?_]????^>]u]?
???]}v_
?
If
all 3 conditions
are on the ID, that card is not valid for
voting.
?
You will ask for another form of ID
.
THIS ID IS NOT VALID
Voter Check In
Manual
Page 79
70
Voters with GREEN State can vote on machine.
Voters with YELLOW or RED States can only vote a
Provisional Ballot, send to CO.
Voters in ORANGE, send to Chief.
Check Birthdate
These Appear on the Pollbook
Voter States & Tags
Voter Check In
71
?
Inactive Voters
?
?v?/???~](?Z?}v[?Z?oo}?
?
Wrong Polling Place (and cannot find on Countywide Lookup
?
Overseas
?
Voted
Send Voter to Chief
Election Day
t
Send to Chief
Voter Check In
72
Questions
How to spoil a ballot:
1.
Have voter mark all candidate boxes.
2.
t?]?]P^(}?^^?}]o_}voo}?X
3.
Draw line though Top Left Bar Code.
4.
Place in #4 Envelope.
When a voter brings an unopened Absentee Ballot,
open the envelope, and follow the procedure to spoil
the ballot.
Put the ballot back into the AB envelope before you
place it into #4 Envelope.
ALL SPOILED BALLOTS WILL HAVE A LINE DRAWN
THROUGH THE TOP LEFT BAR CODE.
73
Spoiled Ballots
Voter Check In >
Spoiled Ballots
FYI
Handled by Leadership Team
74
Be sure to draw line through the
top left bar code!
Example Spoiled Ballot
Voter Check In >
Spoiled Ballots
75
Voting Booth Officer
Monitoring the Ballot Marking Area
75
76
?
Control voters in the ballot marking area.
?
One voter per booth, no talking.
Exception
t
If Request for Assistance is filled out.
?
Ensure marking stations remain clear of papers and personal items.
?
Assist voters as requested.
?
Maintain distance for privacy.
Voting Booth Officer Duties
Officers >
Officer Duties
Manual
Page 84
77
Scanner
Watching a voter.
77
78
Scanner Officer Duties
Officers >
Officer Duties
Remain
Near the Scanner
keeping a safe
distance for privacy.
Assist
Voters having
difficulties.
Keep
^/s}?_??]l??
near exit.
Return
Privacy folders to
the check
-
in
station.
79
?
You need to be behind the Scanner while voters are
scanning ballots.
?
z}??Z}?oo?}??Z^o?o]PZ?X_
?
The blue light starts flashing when a voter scans a ballot.
?
If the blue light is still flashing after 30 seconds, the ballot may
have a problem.
?
If a ballot gets rejected, you need to engage with the
voter to determine the issue.
Back of Scanner
Officer Duties >
Scanning Ballots
Manual
Page
92
80
This is when a voter will scan their ballot.
^Z?(}???_??v
Officer Duties >
Scanning Ballots
81
?
Ask voter to read the screen to you.
?
If the voter takes the ballot, the screen will change
?}^Z?&}?h?X_
?
Give voter the option of taking the ballot and
u?l]vP]?}?????]vP?Z^??oo}??
-
]?_
button.
Ballot Rejected Reason #1 | Blank Ballot
Officer Duties >
Scanning Ballots
82
?
Ask voter to read the screen to you.
?
If the voter takes the ballot, the screen will
ZvP?}^Z?&}?h?X_
?
Give voter the option of taking the ballot to
the Chief and getting a new one or pressing
?Z^??oo}??
-
]?_???}vX
The Polling Place > Scanning Ballots
Ballot Rejected Reason #2 | Overvote
Officer Duties >
Scanning Ballots
83
?
Ask voter to read the screen to you.
?
If the voter takes the ballot, the screen will change to
^Z?&}?h?X_
?
Have voter attempt to rescan ballot.
?
Otherwise send the voter to the Chief to receive
a new ballot.
Ballot Rejected Reason #3 | Ballot Error/Misfeed
Officer Duties >
Scanning Ballots
84
?
Ask voter to read the screen to you.
?
If the voter takes the ballot, the screen will change to
^Z?&}?h?X_
?
Give voter the option of taking the ballot and
u?l]vP]?}?????]vP?Z^??oo}??
-
]?_
button.
Ballot Rejected Reason # 4 | Blank Page
Officer Duties >
Scanning Ballots
85
?
Ask voter to read the screen to you.
?
If the voter takes the ballot, the screen will change to
^Z?&}?h?X_
?
Send the voter to the Chief to receive a new
ballot.
Ballot Rejected Reason #5 | Marginal Mark
Officer Duties >
Scanning Ballots
86
Questions
87
7 PM: Polls Are Closed
K}???]vv}?v]vPU^dZW}oo??o}?X_
87
Just Before Closing
?
??W???uUvo?]}v}((]?u???P}}???]vvv}?v^W}oo?o}?]v??
u]v???_X
?
Anyone in line by 7:00 pm can vote. If you have a line, place an Election Officer at
?Zvvvv}?v^W}oo??o}?X_
Manual
Page 118
Closing
Closing
the
Scanner
Press Blue Button
Follow Screen Prompts
Print 3 Copies Tally Tape
Closing The Polls
Make sure no ballots are in the emergency bin
!
89
?
Close Polls and print three Tally Tapes.
(1st tape a priority. Bring to Chief IMMEDIATELY
?
Press the red button to turn the Scanner off AFTER printing all tapes
?
Remove the scanner
vDrive
In closing the scanner, the EPS will:
Closing The Polls
90
Manual
Page 120
91
Shut Down and Power Off
Closing The Polls
92
Before Packing Up the Pollbook
Closing The Polls
Manual
Page 124
Prior to closing
polls
on
Pollbooks, EPS must:
?
Complete Pollbook
Summary Report
(
priority
?
Record
the
total
number
of
check
ins
and
voters
from
outside
the
polls.
?
Shutdown pollbook by holding down the
power button
?
You will be directed to slide a cursor down.
93
Packing the Pollbook
Closing The Polls
Call In Results
Handled by Leadership Team
Closing The Polls
?
Your polling place should submit the results via
TallyPoint
as soon as possible.
?
}v[??]??}}u?o??Z^??uv?}(Z??o??(]???X
?
z}?[oovW
?
Pollbook Summary Report
?
Results Tape from Scanner
TallyPoint
Handled by Leadership Team
You will use the Tally Point tablet to:
?
Enter the hourly vote count
?
Translate for a voter
?
Record provisional ballots on the Provisional Ballot Log, and
?
Send your precinct results to Chief HQ.
?
z}??]ooo?}Z?v^/v???]?tZ?
-
/(?_o]vl?]oo?}Zo?}vo?]}v?X
Closing The Polls
Closing
?
Pollbook summary
(priority
?
Tally Tape
(priority
?
Enter number of votes on
TallyPoint
?
Statement of Results (SOR
Closing The Polls
97
END OF NIGHT ENVELOPES
Closing The Polls
Manual
Page 128
98
Questions
After I read the Oath
-
??^/?]oo_
Appointment Oath
I
do
solemnly
swear
(or
affirm
that
I
will
support
the
Constitution
of
the United
States,
and
the
Constitution
of
the
Commonwealth
of
Virginia,
and
that
I
will
faithfully
and
impartially
discharge
all
the
duties
incumbent
upon
me
as
an
Officer
of
Election
of
Prince
William
County
according
to
the
best
of
my
ability
.
OATH AND QUIZ
Posted to chat
100
Source: original PWCOE document.